Optimization of processes in e-shops can be reached in different ways. Outsourcing of order fulfillment via fulfillment and logistics companies can help an e-shop to be more efficient, to become more professional and allow to grow business by focusing on sales domestically and abroad. These positive aspects can be reached also via outsourcing of back office activities such as claim management, order and invoices processing, etc.
About Ondrej Holik
Ondrej Holik, am CEO and a founder of the company Swiss Point which resides in Bratislava, Slovakia. I established the company in 2002. I built up the entire management and administrative team and currently manage 100 employees. I rely on my many years of expertise in fulfillment services to serve 30 clients from all over the world. For the past 18 years, I have also been in the field of back office outsourcing, digitalization, document processing and data extraction. I help many large clients to optimize their business processes ranging from industries in finance to telecommunication, transport, pharmaceutical, etc. Outside of work, I am an avid trail runner, ski mountaineer, mountain biker, and fan of any activity that involves climbing hills. For me, mountains in business and in life can be strenuous but at the end always rewarding.